It is with great honor that we recognize R & S Construction Services Inc. with the 2009 Firestone Master Contractor Award and Inner Circle of Quality Award. The Master Contractor Program, among the most sought after industry achievements, pays tribute to an elite network of commercial roofing contractors for their commitment to installation excellence.
This year marks the 12th time your company has been named a Firestone Master Contractor. Firestone annually awards Master Contractor status based on Quality Points accumulated for exceptional inspection ratings, and total square footage for Firestone polyiso insulation and all Firestone Red Shield warranted RubberGard EPDM, Ultra Ply TPO, UNA-CLAD metal and asphalt roofing system installations completed last year.
R & S Construction Services Inc. also has earned the Firestone Inner Circle of Quality Award for the fifth time. The award is presented to Master Contractors who installed a minimum of four warranted Firestone roofs in each of the past five years, maintained at least two million square feet of Firestone roofs under warranty, and achieved an annual Quality Incidence Rating (QIR) of 2.0 or less. Firestone's QIR measures each contractor's quality performance based on warranty repair incidences per million square feet under warranty.
Firestone holds its strong partnership with R & S Construction Services Inc. in the highest regard, and admires the remarkable workmanship and dedication your company has shown. We extend our congratulations and best wishes for continued future success.
-Tom Walker, Vice President of Sales and Marketing
Firestone Building Products
On behalf of Carlisle SynTec, I would like to congratulate you and everyone at R & S Construction Services, Inc. for recently receiving Carlisle's 2009 Excellence in Single-Ply (ESP) award. One of the most prestigious awards in the commercial roofing industry, ESP was created 12 years ago to identify and reward Carlisle's most successful contractors. ESP status is given out annually to a small percentage of Carlisle's most dedicated and professionally minded applicators. Selection into this elite group is based on a company's volume and quality of Carlisle single-ply roofing systems.
R & S Construction Services, Inc. has installed and warranted over 18 million square feet of Carlisle's single-ply roofing systems over the years and has completed 661 Perfect 10 installations as judged by Carlisle's' final inspection process. With an overall installation rating of 9.4, it is obvious that your company is committed to installing Carlisle's roof systems with the utmost care.
It is this unyielding dedication to quality, coupled with the sheer volume of your installations that has allowed R & S Construction Services, Inc. to receive the ESP distinction. You are one of a select group of authorized applicators that has received this honor, solidifying your elite status within our contractor recognition program.
Carlisle is grateful for the strong partnership we share with R & S Construction Services, Inc. and we appreciate the hard work and dedication you have put forth, not only in 2008, but in previous years as well. Once again, I would like to congratulate you on your latest achievement and wish you the best moving forward.
-Nick Shears, Vice President of Sales and Marketing
During the recent NRCA Midyear Meetings here in Chicago, I had the opportunity to visit with John Altmeyer and Nick Shears of Carlisle SynTec. We discussed the multitude of issues challenging - and shaping - our industry. Insurance costs, energy initiatives and the emergence of new products are topics that anyone engaged in our industry must follow in order to be successful.
Another topic we visited was Carlisle's very successful ESP Program, and I was reminded of your company's recognition for being a five-year ESP member.
In light of all the other issues our industry faces, quality of workmanship has never been more important. In today's business environment, manufacturers and associations rely heavily upon their customers and members to represent them in a professional manner. Your firm's achievement as a five-year ESP member is a real indication of your own dedication to professionalism, and places you squarely as a true leader in our industry.
Speaking for everyone at NRCA, we appreciate your dedication and commitment to excellence, and we congratulate you on your ESP Star Achievement efforts - year after year.
-William A. Good, Executive Vice President
National Roofing Contractors Association